Help and Support

Welcome to the Sheetz Happen Help Section.
Here you’ll find clear information about ordering, delivery, returns, payments, and how we handle your data.

If you have a question that is not covered below, you can always reach us at
support@sheetzhappen.com

Payments

Accepted Payment Methods

We accept the following payment methods:

iDEAL
American Express
Apple Pay
Google Pay
Klarna
MasterCard
Maestro
PayPal
Shop Pay
Visa

Prices: All prices on our website are shown in Euros (€) and include applicable VAT, unless stated otherwise.

Payment Security

Payments are processed through secure and encrypted systems
We do not store your payment or card details

Accounts and Communication

Creating an Account

You can create an account to:

Track your orders
Manage your personal details
View your order history

Emails and Newsletters

You can choose to subscribe or unsubscribe from marketing communications at any time via:

Your account settings
Email preferences

Privacy and Data Protection

How We Use Your Data

We only collect and use personal data necessary to:

Process orders
Provide customer support
Improve our services

GDPR Rights

In line with GDPR regulations, you have the right to:

Access your personal data
Correct your personal data
Request deletion of your data
Request data portability
Object to certain processing activities

To exercise these rights, contact us at
support@sheetzhappen.com

Cookies

Our website uses cookies to:

Ensure proper website functionality
Improve user experience

Complaints and Disputes

If you have a complaint, please contact us at
support@sheetzhappen.com

We aim to respond within 4–5 business days.

If a dispute cannot be resolved directly, you may be entitled to submit your complaint to:

An independent dispute resolution body in the Netherlands
The European Online Dispute Resolution (ODR) platform

Terms and Conditions